Military family patients from the Petawawa/Pembroke area can now access an Ontario physician at home via secure video when required (similar to a non-emergent walk-in clinic but with a pre-determined appointment). The Ontario Telemedicine Network (OTN) and Calian Ltd. have partnered to offer a network of virtual doctors for military families who have difficulty finding a family physician.
Who is Eligible?
Dependent family members of serving Canadian Armed Forces members stationed at CFB Petawawa that do not have a family physician or nurse practitioner. Family members must be a minimum of two years old, and located in the Petawawa/Pembroke area, which includes Chalk River, Deep River and Renfrew. Family members require a valid OHIP card/number. Prescriptions for controlled substances will not be provided.
What health concerns can be supported and treated?
Our family physicians can evaluate common conditions like these (and more!)
· Cold and Flu
· Mental Health
· Skin Concerns
· Reproductive Health
· Sexual Health
|· Urinary Tract Infections (UTIs)
· Acid Reflux
· Eye Issues
· Sinus Infections
· Bites & Stings
What technology is required?
Family members will need an Internet connection, an email account, and a personal computer (with webcam, speaker, and microphone) or a tablet/smart-phone.
The following resources further explain what is required from the patient:
If you’re having trouble accessing this link, simply cut and paste this URL into your browser: https://otn.ca/wp-content/uploads/2019/05/otn-evisitv-guest-patient-qrg-4.pdf
Canadian Medical Association:
Read the Canadian Medical Association patient guide on how to navigate a virtual care visit:
In collaboration with patients and their families, the Canadian Medical Association, the College of Family Physicians of Canada and the Royal College of Physicians and Surgeons of Canada have developed The Virtual Care Guide for Patients to help inform patients about virtual visits with their doctor.
If you’re having trouble accessing this link, simply cut and paste this URL into your browser: